Last updated: June 2026
NovaChem ("we", "our", or "us") respects your privacy and is committed to protecting any personal information you share with us through our website, email, or telephone. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
When you contact us, request a quote, or submit a product review, we may collect your name, email address, phone number, company name, and any other details you choose to provide. We may also collect basic technical information automatically, such as browser type and pages visited, to help us improve the website.
We use the information you provide to respond to enquiries, process orders, send requested Safety Data Sheets or product documentation, and improve our products and service. We do not sell or rent your personal information to third parties.
Our website may use basic cookies to remember preferences and understand how visitors use the site. You can disable cookies through your browser settings at any time.
We take reasonable technical and organisational measures to protect the information we hold from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Our website and social media pages may contain links to third-party sites, including Instagram and TikTok. We are not responsible for the privacy practices of these third parties and encourage you to review their respective policies.
You may request access to, correction of, or deletion of your personal information at any time by contacting us using the details below.
If you have any questions about this Privacy Policy, please contact us at novachem.future@gmail.com or 073 130 3530.